Churchill China Chelsea Blue Willow 45-Piece Dinnerware Set, Service for 8 Review

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(More customer reviews)Second time around - going to quit and get a refund. No more dishes from Amazon. Amazon should consider suspending this vendor as the dishes were improperly packaged and labeled which led to dish breakage. Also no proof or materials enclosed that show if the plates are microwave or dishwasher safe or contain no lead.
Here is my note to Amazon customer service from the first try:
The Amazon box had a slit from top to bottom on one of its corners. It also wasn't properly labeled "i.e. glass, caution, or breakables" to warn the shipper of its contents.
Once I opened the main Amazon box, there were two cardboard boxes that were unlabeled by the manufacturer. On the product description it stated that the china was to come packaged in the manufacturer's original packaging - it wasn't. Both boxes looked like they had been opened previously.
The first box was packaged correctly and had cardboard separators with paper between each item.
The second box was a different story. I knew it was a bad sign when I lifted the box out and I heard a rattle. When I opened it the dishes were laid in there haphazardly with the cardboard separators all jumbled on the bottom so I know someone had already opened it and perhaps it was a return. I was surprised that only three saucers were broken considering the state of the packaging.
Further, I was disconcerted because I ordered the product because it was Churchill and made in England, as stated in the product description. It is misrepresented because the items I received said they were Wessex and made in Malaysia. The outside of the plain cardboard box stated it was made in Columbia! WHAT THE HECK????
I have been a loyal Amazon customer over the years and have been quite happy with my Amazon and Amazon marketplace purchases. This was my first disappointment. I will stick with non-breakables from now on.

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For larger family occasions this Willow dinnerware set for 8 persons offers you not only the regular place setting but the matching completer items you normally would require when entertaining.

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Churchill China Finlandia 5-Piece Dinnerware Completer Set Review

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(More customer reviews)Amazon's source for this set is Columbia, and the same problems exist as for the (infamous) Columbian 8 setting.
The pattern is not properly under the glaze. Instead, they first glazed the ware, then they painted the pattern *on top of* the glaze! Which means the paint for the pattern will scape off over time with use. Come on, was something this basic really that hard to do right?
The Columbians also don't understand color matching. The serving plate is a noticably fainter blue than the rest of the set.
Also note that the Churchill sugar bowl (even the English version) does NOT have handles, and is somewhat tippy and awkward to pass. And if you're serving sugar cubes with a small tongs, there is not the usual handle to slip the tongs through to keep it together with the sugar bowl, which is a further annoyance. For this reason, you may instead prefer the "Myott Staffordshire Finlandia 3 1/2" Sugar Bowl", also available here on amazon, which is much more stable and actually has handles.
But overall this Columbia made set is NOT the quality of the English Churchill factory china and does NOT deserve the Churchill name.
If you are happy with a second rate knock-off, you might be content with this Columbian set at this price. But honestly, the real English version is not that much more expensive and substationally more durable for the price.

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To complement each Finlandia starter set we offer this 5 piece completer set which has the matching Serving platter, Open Bowl & of course the Cream Jug along with a Covered Sugar Bowl.

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