Average Reviews:
(More customer reviews)Second time around - going to quit and get a refund. No more dishes from Amazon. Amazon should consider suspending this vendor as the dishes were improperly packaged and labeled which led to dish breakage. Also no proof or materials enclosed that show if the plates are microwave or dishwasher safe or contain no lead.
Here is my note to Amazon customer service from the first try:
The Amazon box had a slit from top to bottom on one of its corners. It also wasn't properly labeled "i.e. glass, caution, or breakables" to warn the shipper of its contents.
Once I opened the main Amazon box, there were two cardboard boxes that were unlabeled by the manufacturer. On the product description it stated that the china was to come packaged in the manufacturer's original packaging - it wasn't. Both boxes looked like they had been opened previously.
The first box was packaged correctly and had cardboard separators with paper between each item.
The second box was a different story. I knew it was a bad sign when I lifted the box out and I heard a rattle. When I opened it the dishes were laid in there haphazardly with the cardboard separators all jumbled on the bottom so I know someone had already opened it and perhaps it was a return. I was surprised that only three saucers were broken considering the state of the packaging.
Further, I was disconcerted because I ordered the product because it was Churchill and made in England, as stated in the product description. It is misrepresented because the items I received said they were Wessex and made in Malaysia. The outside of the plain cardboard box stated it was made in Columbia! WHAT THE HECK????
I have been a loyal Amazon customer over the years and have been quite happy with my Amazon and Amazon marketplace purchases. This was my first disappointment. I will stick with non-breakables from now on.
Click Here to see more reviews about: Churchill China Chelsea Blue Willow 45-Piece Dinnerware Set, Service for 8
For larger family occasions this Willow dinnerware set for 8 persons offers you not only the regular place setting but the matching completer items you normally would require when entertaining.
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