Average Reviews:
(More customer reviews)I purchased this product through amazon.com but it was sent from C&C Sales NY, Inc. It is a digitizing software program for embroidery. I researched instructional videos on line and this seemed very user friendly so I went with it. However, it is not compatable with Vista!!! Today I called 800-872-1555 X 211 which is Creative Series for Pantogram software. I was told it will not work with Vista and there will never be a patch for it. I was further told to contact the distributer I purchased from for refund or download Windows 7 for an additional Embroidery Magic 2 Embroidery Machine Software Digitize$119.00. Amazon can not help me since it was third party and I have had great difficulty contacting C&C. First phone call to them from the Virgin Islands claimed to not know anything and not be related to them in any part (even though their name is C&C Sales). Further research on line seems unlikely that I will ever be able to return this product. I am not opposed to updating to Windows 7 if guaranteed it will work but we all know how that is. My PC is two to three years old and may not be able to run Windows 7 and if it can, there is no guarantee that Embroidery Magic 2 will work. Not sure if I should throw good money after bad. Will keep you informed.
12/30/10 Update: I have been contacted by C&C Sales NY, Inc. and offered a refund. Let me start with I really, really want this software. However, Windows 7 software will not ship to the U.S.V.I. and my internet connection will time out way before downloading this. I have been all over the Internet looking for support because, again, I really want this software. I have studied all on line videos and am set to go. Unfortunately, it does not look like this is meant for me. I am now thinking PE Design Lite since my embroidery machine is Brother and this looks like it should work. More expensive. I want to thank Amazon and C&C. Any recommendations would be greatly appreciated. I am sorry I can not rate the software since I can't use it but the videos look very promising if you have the appropriate operating system for it. The service from C&C will be rated five stars if all goes smoothly. Will update.
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The very popular Embroidery Magic 2 is a full-feature Lettering, Editing and Digitizing embroidery software and includes 5 keyboard fonts and 100 Dakota Collectible designs. Create your own unique embroidery designs with powerful, easy-to-use digitizing tools or edit designs from your stock collection with a complete set of editing tools.
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